Privacy Policy
Last updated: May 16, 2026
At Carybu, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
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Order Information: Products purchased, order history, and transaction details.
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Account Information: Username, password, and account preferences.
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Technical Information: IP address, browser type, device information, and cookies.
2. How We Use Your Information
We use your information for the following purposes:
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To process and fulfill your orders
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To communicate with you about your order status
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To provide customer support
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To improve our website and product offerings
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To send promotional offers and newsletters (only with your consent)
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To prevent fraud and ensure security
3. Payment Information
We do NOT store your credit/debit card details or UPI credentials. All payments are processed through secure third-party payment gateways like Razorpay, Paytm, Google Pay, and PhonePe that comply with PCI DSS standards.
4. Sharing Your Information
We do NOT sell, trade, or rent your personal information to third parties. However, we may share your information with:
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Shipping Partners: To deliver your order (Delhivery, DTDC, India Post)
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Payment Processors: To complete transactions
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Legal Authorities: If required by law or to protect our rights
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your data within 30 days, except where required to retain for legal or tax purposes.
6. Your Rights
You have the following rights regarding your personal information:
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Access: Request a copy of your data
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Correction: Correct inaccurate information
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Deletion: Request deletion of your data
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Opt-out: Unsubscribe from marketing emails anytime
To exercise these rights, contact us at care@carybu.com
7. Cookies
We use cookies to:
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Remember items in your shopping cart
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Save your login preferences
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Analyze website traffic
You can disable cookies through your browser settings, but some website features may not work properly.
8. Security
We implement industry-standard security measures including SSL encryption (look for the padlock icon in your browser) to protect your data during transmission. However, no method of transmission over the Internet is 100% secure.
9. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: care@carybu.com
Phone: +91 96442 24000
Address: 269/2/2, Lohar Pipaliya, AB Rd, near Reliance Petrol Pump, Dewas, Madhya Pradesh 455001